LEGAL WARNING
The present legal notice regulates the access, navigation and use of the website https://benjuriy.shop/ (hereinafter referred to as the Website).
The conditions established in this legal notice, are complementary in the event that the Company establishes specific conditions for the use and/or contracting of certain services.
RIGHT TO INFORMATION
We inform you that the website is the property of Benjuriy Trade Ltd., a company incorporated under the laws of England and Wales with company number 12983522 and having its registered office at Suite 7085 128 Aldersgate Street, Barbican, London, United Kingdom, EC1A 4AE.Jurivest OU, a company incorporated under Estonian law with Reg. No.: 16850686 and registered office at Lasnamae linnaosa Peterburi tee 53, 11415, Harju maakond Tallinn, Estonia, is an authorized reseller within the European Union territory and is responsible for all sales, customer service, and support related to the products offered on this website in EU.
You can get in touch with us at the following e-mail address: [email protected].
USERS
Access and / or use of the Website attributes the condition of User, and accepts, from said access and / or use, this Legal Notice.
REGISTERED USERS AND ACCOUNT BALANCE
Registered Users have the option to deposit funds into an account balance to pay for current or future purchases. Funds can be deposited via credit card, bank transfer, or other payment methods offered during the checkout process.
Users may not withdraw funds or request cash refunds from their account balances under any circumstances except as otherwise required under applicable consumer protection laws related to unclaimed property or dormant accounts.
When making a purchase, registered Users can choose to pay the total due from their account balance. If the account balance does not cover the full order amount, the Users may pay the remainder via another accepted payment method.
BenjuriyShop reserves the right to set minimum and maximum limits for account balance deposits and payments. Account balances do not expire and are non-refundable except as stated above or when legally required under consumer protection regulations. If an account remains inactive for 2 years, BenjuriyShop reserves the right to charge an account maintenance fee. This fee will be deducted from the remaining balance before funds can be used for any future transaction.
USE OF THE WEBSITE
The Website may provide access to a variety of texts, graphics, drawings, designs, codes, software, photographs, music, videos, sounds, databases, images, statements and information (hereafter referred to as "Content") owned by the Company or third parties to which the User may have access.
The use of the Website is the responsibility of the User. This responsibility extends to registering, where necessary, to be able to access the Contents or use the services offered by the Website.
The User undertakes to make appropriate use of the contents and services offered through the Website and, for example, but not limited to, not to use them to (i) carry out activities that are unlawful, illegal or contrary to good faith and public order; (ii) cause damage to the physical and logical systems of the owner of the Website, its suppliers or third parties; (iii) introduce or spread computer viruses or any other physical or logical system capable of causing the aforementioned damage.
PRICING
The prices of products displayed on the Website are valid for the day they are advertised. If you leave items in your shopping cart without completing your purchase, pricing may be updated when you return to finalize your transaction. BenjuriyShop reserves the right to change product pricing at any time without prior notice. The final price charged will be the price advertised at the time you place your order.
INTELLECTUAL PROPERTY
The contents of this site, including images, logos, graphics, animations and texts, irrespective of their format, as well as the domain name benjuriy.shop are the property of the Owner. In the case of trademarks for sale in the online store, the Owner Said contents are protected by international laws and treaties on intellectual and industrial property, as well as by the regulations governing domain names.
Linking to this website is allowed, as long as it does not damage the image and interests of the owner, and in any format or support.
LIABILITY AND GUARANTEES
The links on this website are for information purposes only and their inclusion does not imply acceptance of the content of these websites or any association with the owners of these websites. Their inclusion does not imply the acceptance of said contents, nor the association of the Owner with those responsible for said websites, so it declines any responsibility in relation to them, as well as for any damage that may be caused, for whatever reason, in its computer system, documents or files.
The Owner does not guarantee the reliability, availability or continuity of this website or its contents, for technical reasons, security, control or maintenance of the service, for errors caused by the server hosting the contents or by other intermediaries or providers, for attacks against the computer system, or for any other reasons arising from causes beyond its control, for which the Owner declines any responsibility, direct or indirect.
DURATION AND MODIFICATION
The terms of this Legal Notice will be in force until they are modified, and BenjuriyShop may make these changes, which will be communicated to the User.
BenjuriyShop may delete, add or change both the content and the services it provides, as well as the way in which they are located or presented. The conditions that are published at the time of the access of the user to the website of BenjuriyShop are understood to be valid.
Access and/or use of the website implies acceptance by the user of the terms and conditions of this disclaimer and any changes made to it.
COOKIES
To use our website, the use of cookies is necessary. Cookies are used for the purpose of (describe the purpose for which cookies are used) if you wish, you can configure your browser to be notified on the screen of the receipt of cookies and to prevent the installation of cookies on your hard drive. Please, consult the instructions and manuals of your browser to expand this information.
Privacy Policy
PRIVACY POLICY
CORPORATE INFORMATION
Through this Privacy Policy we regulate the collection and processing of personal data that you provide us as a result of accessing, navigating, registering and using the website accessible through the URL Benjuriy.shop (hereinafter referred to as the Website or BenjuriyShop). In accordance with applicable law, the owner of the web site is Benjuriy Trade Ltd., a company incorporated under the laws of England and Wales with company number 12983522 and having its registered office at t Suite 7085 128 Aldersgate Street, Barbican, London, United Kingdom, EC1A 4AE
ACCEPTANCE AND CONSENT
In compliance with the provisions of the General Data Protection Regulation - EU-2016/679, approved by the Parliament and the Council of Europe on 27 April 2016, we inform you that the completion of any existing form on the website, or the sending of an email to any of our mailboxes, implies the acceptance of this Privacy Statement and the authorization to the administrator of the website to process the personal data that you provide us, which will be included in the file owned by the responsible for the processing and / or the administrator of the website. The User declares to have been informed of the conditions of protection of personal data, accepting and consenting to the automated processing of the same by BenjuriyShop, in the manner and for the purposes indicated in this Privacy Policy.
DATA PROCESSING
All information accessible to us, whether obtained through the contact form, website registration, or provided during product acquisition, will be included in a database owned by BenjuriyShop for processing, whether automated or not. This is done to effectively address your inquiries, manage registrations, process purchases, and fulfill orders. By accepting our Privacy Policy, you grant consent to receive our own or affiliated group companies' advertising concerning news and products related to those offered on the Website, unless you explicitly opt out. However, you retain the right to withdraw this consent at any time by contacting us at [email protected].Furthermore, by accepting the Privacy Policy, you agree to email retargeting services for sending commercial communications. This entails the use of storage devices or advertising cookies in your browser, enabling us to provide information about products or services that may interest you. You explicitly agree that BenjuriyShop may use cookies when accepting the Website's data protection and privacy policy, unless otherwise specified. You also have the option to configure your browser settings to be notified about and prevent cookie installation on your device. Refer to your browser's instructions and manuals for more details. For additional information on how cookies function, visit the provided link.
You affirm the accuracy of the provided personal data, acknowledging that BenjuriyShop reserves the right to exclude users who furnish false information from registered services, without prejudice to other legal actions. It is advisable to exercise utmost care in data protection through the use of security measures. BenjuriyShop cannot be held liable for the theft, alteration, or unauthorized loss of data. For inquiries or to exercise your rights of access, rectification, erasure, and objection, contact us at [email protected]. To facilitate these actions, you must confirm your identity by providing a copy of your National Identity Document or any other legally valid means.
SECURITY MEASURES
BenjuriyShop commits to comply with its obligation of privacy and secrecy of personal data and its duty to keep them secure and will take the necessary measures to prevent alteration, loss, treatment, or unauthorized access, in accordance with the provisions of regulations applicable.
BenjuriyShop has implemented the security measures of technical and organizational nature necessary to ensure the security of your personal data and prevent their alteration, loss, and treatment, and/or unauthorized access, taking into account the state of the technology, the nature of the stored data and the risks to which they are exposed, whether from human action or from the physical or natural environment, in accordance with the provisions of the applicable regulations.
BenjuriyShop is a company concerned about the privacy of its Users and, in order to strengthen the confidentiality and integrity of information of your business, continuously maintains the supervision, control and evaluation of its systems and IT infrastructure.
COOKIES
Our website uses cookies to improve navigation and obtain statistical data on the visits obtained.
Cookies are small text files that are installed on the computer from which our website is visited and that provide us with information automatically. Cookies in no case can be considered as a computer virus . They do not harm your computer or slow it down in any way. You can delete our Cookies at any time, or reject them by configuring your web browser.
Cookies are only associated with the browser of a specific computer (anonymous user). They do not contain any information about the user's name or surname. Cookies may be used to recognize the browsers of registered users after their initial registration, without having to register each time they visit, to facilitate access to personalized areas. Our cookies do not contain any personal data and are used to identify the user's session (session cookies) and/or computer (temporary cookies). The cookies in use do not have the ability to read the cookies of other providers. You can set your browser so that you receive a notification on the screen to confirm the use of cookies and to refuse to allow cookies to be installed on your hard drive. Please refer to the instructions and manuals provided with your browser for more information.
You use two different types of cookies on our website:
Third party web analytics cookies :
– Installed on your computer by the service GOOGLE ANALYTICS (Google Inc.). They are statistical cookies, with which we can learn useful data to improve our website.
– Used by eSputnik (eSputnik Omnichannel CDP)To provide the services of product recommendations, automated emails and remarketing.
– Used by Facebook (Facebook Inc.) to provide retargeting services.
– Used by Smartlook (Smartsupp.com, s.r.o.). They are statistical cookies, with which we can see possible navigation problems to improve our website.
– Used by Clarity (Microsoft Corporation) They are statistical cookies. There is behavior analytics tool that helps us understand how users are interacting.
- Used by SendPulse (SendPulse)To provide the services of chatbots, automated emails and remarketing
You can configure your browser to not receive these cookies and they will be rejected. Otherwise, we understand that we have your consent for its installation.
Own cookies, generated by our website, for different functions:
Authentication/Session Cookies : These cookies are used for the recognition of registered users who have logged in to our web site. You can access restricted areas of the site with these cookies. If these cookies are rejected or deleted, our site access codes will not work.
Interface customization cookies: Used to simplify the navigation of our website. They make it possible to automatically remember some of the graphical aspects of our site. If these cookies are rejected or deleted, browsing our site will not be as easy.
You can contact us at the following e-mail address if you have any questions about our cookie usage policy: [email protected]
Shipping and handing
1.SHIPPING COSTS
If there are shipping costs, these will be borne by the Customer. The shipping cost for a product will depend on different factors, including the order cost and its destination.
To know the exact cost of the order, we recommend adding the products to the shopping cart and indicating the shipping address, since this is automatically calculated according to the place of delivery and the characteristics of the product.
2. SHIPPING TIME AND TRACKING
The delivery time depends on the country of delivery and the shipping company. The Buyer chooses the shipping company when placing the order.
BenjuriyShop will send you an e-mail to confirm your purchase, and then another e-mail with shipment tracking once the order has been prepared and shipped from the warehouse.
The email informing you that your order has been shipped will contain tracking instructions. These instructions may vary depending on the shipping carrier selected.
If your tracking does not work, do not worry. Please keep in mind that it takes a couple of hours for the courier to enter the tracking number into the system, and that the shipment will only take place during working days.
* For deliveries outside the European Union or to the Canary Islands, Ceuta and Melilla, the cost of customs at destination or other costs (duties) are not included. If these are applicable, the recipient is responsible for their payment, and they will be responsible for all import costs and taxes incurred at the customs of destination, regardless of whether the goods are delivered or they are not accepted. We will do our best to deliver the order in the shortest possible time. However, the recipient should be aware of the import regulations for the requested items within the destination country, as BenjuriyShop cannot be held responsible for these. In addition, BenjuriyShop is not responsible for the effects of strikes, armed conflicts or other circumstances beyond its control. BenjuriyShop is not responsible for delays at customs, or if local authorities confiscate any item in the shipment.
BenjuriyShop will not be held responsible under any circumstances for not meeting the shipping time if the delay is beyond its control or not due to internal causes, or if the Customer cannot be located using the information provided.
BenjuriyShop is not responsible for any delay or failure in the shipping and delivery of products due to extreme situations making the delivery impossible, disrupting or interrupting the normal functioning of public services, infrastructure and communication networks and/or the movement of goods and persons, including acts of civil disturbance, natural disasters, critical health situations or any other exceptional circumstances.
At the time the carrier delivers the package to the Customer, the order is considered delivered. Where applicable, the Customer is responsible for the person he/she assigns to receive the package, for checking the condition of the goods at the time of receipt and for indicating on the delivery note any defects he/she notices in the external and internal packaging.
Returns
There are several reasons why products can be returned:1. Return due to withdrawal from the purchase of the product.
You can make a return by canceling your purchase (if you don't like the product, you expected something else or you simply want to return it) as long as it is within the 14-day period.
Send us the following information to our website requesting the return:
https://benjuriy.shop/index.php?route=account/return/add
In order for us to accept this return, the product must meet the following conditions :
● It is necessary to return the same thing that has been delivered. Don't forget to include instructions and accessories in the box.
● The packaging must be the original and be in the same condition in which you received it.
● The product must be clean and in good condition.
If you request a refund due to withdrawal and these conditions are met, only the collection costs will be deducted from the refund. These collection costs vary depending on the country.
In the event of not complying with these conditions, we reserve the right to make a partial refund, discounting the loss of value that is a consequence of use not in accordance with the agreement or the nature of the product.
Also, keep in mind that some products, by their very nature, have special return conditions.
If you meet the conditions, we will send you a label to put on the package and we will pick it up.
2. Return due to Product Broken/Damaged in Shipment.
Products may be damaged during shipping and may not arrive in perfect condition. You will have to fulfill two very important factors:
You have 48 hours from delivery of the order to report the incident.
Photograph both the condition of the product and the boxes and labels used by the courier. These pictures will serve as evidence to make various claims to the courier.
3. Return due to product defect/failure. Warranty.
All our products come with a two-year warranty that covers any manufacturing defect. The date on the purchase invoice is the starting date of the warranty. This warranty does not cover defects resulting from negligence, impact, incorrect use or handling (except as indicated in instructions for use), incorrect installation, or normal wearout of materials.
Once the product is received in our warehouses, the status of said product will be verified. Our technicians will identify the problem and carry out the repair or replacement with a new model.
In the specific case of some products considered " expendable goods", such as batteries, it is not possible to use them properly according to their nature without consuming them. Therefore, the warranty is applied based on their fungible nature and their specific characteristics, such as useful life, specified charging cycles, etc.
4. Return due to failed or misdirected order.
If you receive a product that does not correspond to what you purchased, it may be a packaging error or a mislabeling by the courier company. Remember that you have 48 hours to report the incident if this is your case.
